Accessibility Statement

Effective date: August 13, 2026

Novaline Water Softeners LLC is committed to making novalinewater.com usable by as many people as reasonably possible, including people who use assistive technologies.

Our Approach

We are working toward a website that uses clear heading structures and meaningful page titles; supports keyboard navigation and visible keyboard focus; provides labels and instructions for forms; uses descriptive link text and alternatives for informative images; maintains readable text, color contrast, spacing, and mobile zoom; avoids unnecessary motion and information conveyed only by color; and offers direct phone and email contact when a website feature is difficult to use.

WCAG 2.2 Level AA is used as a design and testing target where reasonably applicable. This is a target, not a claim that every page or third-party feature fully conforms.

Ongoing Review

Accessibility is an ongoing process. We review important customer paths, including navigation, service pages, call links, and estimate forms, when we make material website changes. Third-party features, embedded social content, browser settings, and assistive-technology combinations may create limitations we do not fully control.

Request Assistance or Report a Barrier

If you have difficulty using the website, need information in another reasonable format, or want to report an accessibility barrier, contact us:

Novaline Water Softeners LLC

Phone: (210) 730-3477

Email: sales@novalinewater.com

Hours: Monday–Friday, 8:00 AM–5:00 PM

Please describe the page or feature, the problem you experienced, and the format or assistance you need. You do not need to disclose a disability. We will make a reasonable effort to respond and provide the information or another way to complete the task.

Compatibility and Limitations

The website is intended to work with current major browsers, common mobile devices, and widely used assistive technologies. Older browsers, unsupported operating systems, or third-party widgets may not provide the same experience. We welcome reports that help us identify and prioritize improvements.

Updates

We may revise this statement as the website and our accessibility work change. The effective date above identifies the latest published version.